Meet The Team

  • Roger Black Group Managing Director

    Roger Black

    Roger has been working in the Freight Forwarding and Logistics industry for over 24 years within large corporate companies mainly in sales and laterly as General Manager. Roger saw a niche in the market to offer a more personal and adaptable service with a far greater level of flexibility which the large freight forwarders are simply unable to accommodate.

    In 1998, Roger founded Blacksmith Freight Services with friend and work colleague Jane Smith. From a very small beginning which started on Roger’s dining room table, the company started to grow steadily.

    In 2001 Roger took over 100% control of the company and brought about changes which resulted in rapid expansion. This expansion has continued through the following years propelling Blacksmith Freight Services to be one of the largest privately owned Freight Forwarders at Manchester Airport. In 2011 Blacksmith opened an office in Heathrow Airport which in 2014 moved to larger premises to accommodate the rapid expansion and growth of the Heathrow operation.

    Roger says “I am extremely lucky to have such a professional and dedicated team” who he feels are simply the best in the business. “Every member of the team plays a key role in maintaining the close personal and very high level of customer service that Blacksmith Freight is renowned for and that sets it apart from its competitors”.

  • John Lawrance Head of Operations - London

    John Lawrance

    John joined the Blacksmith team in February 2011 bringing with him over 25 years of experience in our industry covering all areas and modes of transport. His knowledge of the business is vast and in-depth and is always on hand to our customers and overseas partners and indeed our own staff to provide them in unequalled logistical advance and guidance.

    He joined us to spearhead our recently opended office at London heathrow and our expansion in the south of England

    When John is not working he spends his time watching all types of sport but especially football, in particular Chelsea FC. His other interests include gardening and cooking.

  • Amrit Banwait Import Operations London office

    Amrit Banwait

    Amrit has joined Blacksmith's recently as Operations Clerk at our London Heathrow office. He has been in the freight forwarding industry for some seven years so has plenty of experience in this field.

    In his spare time, Amrit loves sport and usually plays football twice a week not forgetting squash and tennis which he likes to play whenever he gets the chance. He also enjoys socialising with friends and going out generally.

  • Daniel Ratcliff Operations Supervisor

    Daniel Ratcliff

    Daniel joined Blacksmith Freight in 2004 after leaving school at the age of 16. Initially working within the Air Exports department he learnt about booking up airlines, arranging customer collections and documentation right down to labelling the freight.

    After two years he moved over to the Import department to broaden his knowledge and now deals with UK Customs, booking deliveries with UK clients and liaising with agents all around the world ensuring cargo arrives efficiently.

    In his spare time he is a Manchester City fan and gets to many of the games. He also enjoys playing football and plays every Tuesday and Thursday for local teams.

  • Marta Korn Import Operations

    Marta Korn

    Marta joined Blacksmith Freight early this year. She’s working with Daniel in the import department.

  • Thomas Black Import /Export Operations

    Thomas Black

    Tom Joined Blacksmith Freight in July 2015 and has now progressed on to the operational side of the company, whilst studying for a business apprenticeship.

    Tom spends most of his spare time socialising and relaxing with his friends. He enjoys playing various sports and going to the gym, where he likes to work out as often as possible.

  • Roxanne Rimmer Export Supervisor

    Roxanne Rimmer

    Roxanne joined Blacksmith Freight in 2010 having decided to do an apprenticeship in a business environment.

    Whilst working at Blacksmith's she has completed her NVQ level 2 & 3 in business administration and is currently working on the export department with Natalie.

    In her spare time Roxanne enjoys travelling and socialising with her friends

  • Hannah Jones Export Operations

    Hannah Jones

    Hannah joined Blacksmith Freight in early March 2019. She's working on the export department with Roxanne.

    In her spare time she enjoys going to the gym and going out with her friends.

  • Matthew Horsfall Accounts Manager

    Matthew Horsfall

    Matthew joined Blacksmith in December 2017 having worked previously at Peel Airports.

    Matthew has been working in accounts since finishing University. He had a brief sabbatical into teaching but decided that wasn’t for him and he is enjoying working back in an accounts environment.

    Matthew is a Liverpool fan which goes down really well in a Manchester office! He likes to travel particularly enjoying trips to various Disney Parks.

  • Fiona Klarenberg Accounts Assistant

    Fiona Klarenberg

    Fiona joined the busy accounts team at Blacksmith Freight early this year as an accounts assistant.

  • Maximillian Bill Accounts Assistant

    Maximillian Bill

    Max joined Blacksmith Freight in February 2018 as an Accounts Trainee.

    Max is on track to becoming a fully qualified accountant through working as an apprentice in Blacksmith Freight’s accounts Department.

    He enjoys spending time with family and friends, while also practicing his guitar skills.

    His music taste is very eclectic.

  • Phill Frazer 3PL Logistics and Warehouse Manager

    Phill Frazer

    With 30 years of experience in 3PL and is Qualified Cargo Manager in aviation Security, he excels with us here at Blacksmith Freight services, bringing his vast knowledge and previous experience in Air/Sea/Road Freight, and 3PL/4PL Logistics.

    Phill is also a fully qualified mechanic, and has experience in engineering which helps us greatly here at Blacksmith Freight, when sending bespoke freight, i.e: Motor cars/bikes and any engineering equipment.

    In his spare time Phill Enjoys going to watch his Favorite football team Manchester City with his Son, he also enjoys Camping and going walking in the hills with his Family.

  • Nicola Frazer 3PL Customer Services Manager

    Nicola Frazer

    Nicola joined us in June and has shown to be a great asset to the team, she has joined us as The Key Accounts and Customer Service Manager. Nicola brings with her an array of knowledge working in the Customer Service industry for 15 years. Nicola has also worked with 3PL, warehousing and Logistics for 10 years. Nicola is qualified at a Degree level and is an ambitious and hard working individual who we are proud to have on our team.

  • Bob Mellor Transport Manager

    Bob Mellor

    Bob has been working in the transport industry for 40 years and Transport manager for Blacksmith Freight Services . Bob is Responsible for getting the right products in the right quantities, to the right locations all at the right time. In charge of Blacksmith Freight's the day to day operations of the transport department. Efficiently managing a team of drivers and vehicles and ensuring all of the routing, and tracking of delivery vehicles. In his spare time bob enjoys walking his dog and watching Manchester United

  • Alan Shaw Driver and warehouse Operations

    Alan Shaw

    Alan joined Blacksmith Freight Services Ltd as a driver transferring from Manchester Airports 's baggage handling operations . In his spare time Alan is a keen Supporter of Manchester united.

  • Sue Costa HR External Consultant

    Sue Costa

    After working in HR for many years I started my own HR Consultancy back in 2013 and work with many different sectors including Freight Forwarding, Restaurants, Property Companies and Charities to name but a few. As an outsourced advisor my clients contact me as and when required to deal with all types of issues including disciplinarians, grievances, terminations, redundancies, compromise agreements etc whilst at the same time offering them clear, concise and practical advice.